At Milnor Orthodontics, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our online services. By using our site, you agree to the practices outlined in this policy.

1. Information We Collect

We collect information only when voluntarily submitted by you, including:

  • Personal Information: Name, phone number, email address, mailing address
  • Health Information: When submitted for consultations or treatment inquiries
  • Usage Data: Pages visited, time spent on the site, clicks, and interactions

This data helps us provide better services, respond to inquiries, and improve your online experience.

2. How We Use Your Information

Your personal information may be used to:

  • Respond to questions, requests, or appointment inquiries
  • Process consultations, treatment requests, or online assessments
  • Communicate important updates, offers, or educational content (only with your consent)
  • Improve our website and services through aggregate usage data

We will never sell or rent your personal information to third parties for marketing purposes.

3. Sharing Your Information

We may share information in limited situations, such as:

  • With government agencies or law enforcement when legally required
  • With trusted third-party service providers who help us operate our website, email systems, or appointment processes
  • During fraud prevention or investigations

All third-party providers are obligated to maintain the confidentiality of your information.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

  • Analyze website usage and trends
  • Remember your preferences and improve functionality
  • Deliver a more personalized experience

You can disable cookies in your browser settings, but some features of the site may not work properly without them.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Aggregate and anonymized data may be retained indefinitely for analysis and reporting.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct or update inaccurate information
  • Request the deletion of your personal information
  • Opt-out of marketing communications

To exercise your rights, please contact us at milnortc@gmail.com or call 970-484-3214.